FAQs

COVID - 19 Update

Social Distancing Matters

Please remain six feet apart. We have limited the capacity inside our stores to give you some extra space for a more comfortable visit.

Wear Face Coverings & Wash Your Hands

For the safety of our team and people around you, please cover your nose and mouth when inside our store. If you have a cough or other symptoms, do not come in to the store and please come and visit us when you’re feeling better.

Extra Cleaning Measures

We have put in place additional cleaning routines and safeguards to ensure a healthy, clean, and safe environment. High traffic areas are wiped down and sanitized regularly throughout the day.

Stay Safe, Stay Well

I don't currently have a medical card. How do I get one?

If you're looking to purchase medical marijuana in your state you will need a medical card, check out our 'Get A Medical Card' page under Learn for more detailed instructions.

Or apply via the Arkansas State website here https://www.healthy.arkansas.gov/programs-services/topics/id-card-apply-online

I've never been to an Enlightened dispensary before. Is there anything I need to bring with me?

Got your Medical Card?, come on down - we are excited to meet you!

Please bring with you:

1. Arkansas Medical Marijuana Card

2. Arkansas State ID

3. Payment method. We accept debit card or cash

4. If you qualify for one of our discount programs, please bring verification. (Veterans, SSDI Recipients, and pediatric patients)

5. Don't forget, you can order online before you come in!

Does Enlightened offer any discount programs?

Yes! We currently offer a few options for discount programs, with proof required: SSDI - 10% OFF; Veterans - 10% OFF, Pediatric patients 10% OFF

What forms of payment do you take?

Currently, we accept cash and debit cards (3rd party transaction fee)

Can I purchase medical cannabis in Arkansas with a valid out of state medical card?

Yes! If you have a valid out of state card, you are eligible for a 30 day temporary medical cannabis card in Arkansas. It usually takes less than a day to process, and you can apply here; https://ammsys.adh.arkansas.gov/

Please note there is a $50 fee - paid to the state.

Can I pre-order online at Enlightened?

Yes. Due to COVID - 19 measures, we would prefer you ordered online before visiting us.

1. Create an account (it's super easy)

2. Upload your ID and Cannabis Card

3. Start Shopping

4. When you're ready to check out, select a pick up time and once your order is ready, you will receive a confirmation text.

5. Come down and say Hello

How often is your menu updated?

Our menus are live! They are regularly updated to reflect the current inventory at each location. Check back daily for the latest product drops!

Do your locations have enough parking?

Yes! All of our locations have sufficient parking and easy access

Do you have security on-site?

Yes. Our on-site security is here to help. They are professional and trained to ensure you feel safe and comfortable when visiting our store.

Can I return or exchange product?

Yes. Our menu consists of products we believe in. If you believe your product may be defective, reach out to us via email and include the following:


1. A Picture of the Product. (Make sure any vape carts and pens are standing up so we can see the volume of distillate!)
2. A Written Description of the Issue.
3. The Barcode.
4. Date of Purchase

We will contact the vendor and get back to you. Please do not bring any cannabis products back into the store.

What is a designated caregiver?

A designated caregiver is a person who is selected by a qualifying patient as the person authorized, on the qualifying patient’s behalf, to possess, obtain from a certified medical marijuana dispensary, dispense and assist in the administration of medical marijuana. Caregivers must apply for a registry card. A designated caregiver is issued a medical marijuana registry identification card that allows him/her to possess up to 2.5 ounces of medical marijuana on behalf of their patient. It is not legal for caregivers to consume, by any means, medical marijuana that has been dispensed on behalf of a registered qualifying patient.

To become a designated caregiver please complete the designated caregiver application here; https://www.healthy.arkansas.gov/programs-services/topics/designated-caregiver-requirements

Stay In The Loop

Marijuana is for use by qualified patients only. Keep out of reach of children. Marijuana use during pregnancy or breastfeeding poses potential harm. Marijuana is not approved by the FDA to treat, cure, or prevent any disease. Do not operate a vehicle or machinery under the influence of marijuana.

Marijuana is for use by qualified patients only. Keep out of reach of children. Marijuana use during pregnancy or breastfeeding poses potential harm. Marijuana is not approved by the FDA to treat, cure, or prevent any disease. Do not operate a vehicle or machinery under the influence of marijuana.

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